Terms & Conditions
1. Introduction
1.1 The "UX Leadership Days" (or “event”) is organised by Westwerk ApS (hereinafter “Westwerk”), registered at Aaparken 24, 6240 Løgumkloster, Denmark. By registering and/or attending the event, you accept the following Terms and Conditions.
2. Registration and purchasing of tickets
2.1 To register for online or physical attendance, you must either purchase your ticket through this website or by contacting our support team. Your registration is only completed and accepted when you have received a written confirmation, either through our ticketing system or through our support team.
2.2 Westwerk reserves the right to cancel your registration or ticket in the event of incorrect or incomplete payment, utilisation of an invalid discount code, or any other irregularities.
3. Ticket prices
3.1 Westwerk reserves the right to change prices for the event at any given time, but changes will not affect tickets already purchased.
3.2 Payments must be made by either credit card, debit card or bank transfer.
3.3 If the payment has not been received by Westwerk within 14 days after the registration date, Westwerk reserves the right to cancel the registration and refuse admission to the event.
3.4 Westwerk may offer different discounts on its tickets. However, it is not possible to combine different discounts in a single purchase. In addition, Westwerk reserves the right to change or withdraw any discount at any time.
3.5 If your registration is rejected, you will receive a booking rejection email and Westwerk will refund any payments made within a reasonable time from the date of the booking.
3.7 All prices are subject to local tax regulations.
4. Refunds and right of withdrawal
4.1 Tickets purchased through our website or our support team can be fully refunded within 14 days from the date of the purchase confirmation. You do not need to state any reason for your wish to cancel your purchase. If you want to cancel your ticket and have your payment refunded, you need to send written notice about this to uxnordic@westwerk-events.online. You will receive confirmation of any such request within 48 hours. If you do not receive such a confirmation, your request might not have reached us and we encourage you to call our service team. All cancellation refunds will be processed within 4 weeks and ticket prices will be refunded to your bank account.
The right of withdrawal expires after 14 days from the time of your purchase confirmation, and tickets will no longer be refunded.
You have, however, the possibility to purchase a ticket insurance that covers some or all of the ticket costs under certain circumstances in case you cannot attend the event. This insurance can only be purchased when ordering tickets through our website and through our ticket system partner. By purchasing such a ticket insurance, you are subject to the individual terms and conditions of the service provider and Westwerk cannot be held responsible for any claims in connection with the ticket insurance.
5. Changes to the event and force majeure
5.1 In the event of circumstances beyond Westwerk’s control, such as pandemic-related government restrictions or for safety reasons, Westwerk reserves the right to hold this event as an online-conference only. This decision can be made at any time. If you have purchased a ticket to the physical part of the event, your ticket will in this case be automatically converted to a ticket for online attendance, and you will be refunded the difference between your ticket price and the online-ticket price of the same category (super early-bird, early-bird, or standard). A refund of the full ticket price is not possible in this case.
5.2 In the event of circumstances beyond Westwerk’s control, it may furthermore be required that we alter the event’s advertised format, content, location and/or timing. Westwerk reserves the right to make such adjustments at any time. In cases where Westwerk changes the date of the event, you will be offered the option to get your full ticket price refunded. In cases where Westwerk changes the physical location of the on-site part of the event by more than 30 km from the advertised event site, you will be offered to have your on-site ticket fully refunded.
5.3. Other than in situations described in 5.1 and 5.2, changes to the event format do not entitle ticket holders to refunds or price reductions.
5.4 Westwerk is not liable for any travel, accommodation or other costs or expenses incurred by the attendees if Westwerk is required to relocate, cancel, postpone or alter the event in any other way.
6. Content, copyright and privacy
6.1 Any content presented during the event is the intellectual property of Westwerk and must not be filmed, copied or distributed without written consent.
6.2 To the extent that any Content is made available by us online, we reserve the right to suspend or remove access to such Content at any time.
6.3 By registering for or attending the event, you acknowledge that you have read and agreed to our Privacy Policy. You furthermore give your consent that Westwerk and other event partners and sponsors are allowed to film and take pictures during the event, including pictures and videos of the audience and guests and that such material can be used without any restrictions.
7. No reselling
7.1 All tickets purchased are for your own personal use or that of your company only. No tickets of any category may be resold under any circumstance. Reselling or transferring any given ticket without permission will void the ticket and the ticket holder will not have the right to access the conference.
8. Other
8.1 Westwerk reserves the right to remove participants from the event or the online event if the participants’ conduct can be classified as violent, unlawful or inappropriate in any other way. No ticket refund will take place in such cases.
8.2. Legal disputes are to be settled at the court of Sønderborg, Denmark.
8.3 If any section of these Terms and Conditions should turn out to be not applicable, the remaining sections will still apply.
